What is the process regarding cancellations and refunds?

Cancellations made up to 7 days prior to the clinic are eligible for a refund minus an administration fee of $10.00. Any cancellations within 7 days of the clinic must send a request in writing via email to Fuel2Fly. Refunds will be at the discretion of Fuel2Fly less a $10.00 administration fee. Any cancellations within 48 hours of the clinic are not eligible for a refund.

If you are able to find a replacement to fill your child’s place a registration form must be completed by the new participant and submitted to Fuel2Fly by the last business day prior to the clinic or it will not be accepted.

I don’t want my child to be photographed during Fuel2Fly is this possible?

Certainly. If you do not consent for your child to be photographed throughout the session please do not tick the ‘I DO consent to my child being photographed’ box when registering for your child. You can also notify the Fuel2Fly team via email prior to the clinic or on the day during registration if you change your mind.

What happens in the event of wet weather?

In the event of wet weather your Fuel2Fly workshop is likely to proceed. The workshop will only be cancelled if the conditions are deemed dangerous and no alternative indoor venue is available.

In the unlikely event that a workshop is cancelled, you will be notified by 7pm the night prior to the clinic via the email address listed on your registration form. All wet weather updates will also be provided on our website fuel2fly.com.au  and the Fuel2Fly Facebook account (@fuel2fly). A full refund will be provided to all participants if a clinic is cancelled.

Are parents able to stay and watch?

Parents are free to stay and watch the clinic if they please. It is important to note that participants rotate through a variety of different stations throughout the clinic and as such don’t remain on one court/in the same location.

For those parents who drop off and pick up at the conclusion of the clinic, we ask for you to be at the venue 15 minutes prior to completion of the clinic and ensure that correct contact details be provided on the registration form in case we need to contact you.

Please note, following completion of the workshop, Fuel2Fly is no longer responsible nor liable to care for your child. Please make every effort to be on time for collection of your child.

Will first aid be available?

Yes, first aid services will be available at each Fuel2Fly Clinic.

If your child is a feeling unwell or carrying a manageable injury into the workshop, we ask you to use your judgement as a caregiver and consider their suitability to participate in the clinic. If you feel they are able to, please ensure you notify a Fuel2Fly team member so your child can be monitored throughout the clinic.If your child’s injury/illness requires them to pull out of the clinic in advance, please contact the Fuel2Fly team as soon as possible via email ([email protected] ).  A full refund will be provided to participants who withdraw from the clinic with more than 7 days notice (minus $10 administration fee).

What are the Fuel2Fly team’s qualifications in relation to coaching?

All coaches who participate in Fuel2Fly are accredited with at least a Foundation Coaching Accreditation by Netball Australia.

Are the Fuel2Fly team cleared to work with children?

All Fuel2Fly team members have a valid blue card.

Is Fuel2Fly insured?

Fuel2Fly Pty Ltd is insured with Sports Underwriting Australia.

Does my child need to bring food?

Yes, each participant should bring a small nutritious snack as there will be a ~10 minute break during the clinic. Fluid intake is also encouraged during the workshop. Each participant should bring a waterbottle filled with water (no need for sports drinks). Although there will be water available at the association, please make sure you come with your water bottle filled and ready to go- you’re sure to get pretty thirsty from the first whistle!

Please note that we can not guarantee that all associations will have canteen facilities available on the day.

Does my child need to bring a netball?

No, all equipment will be provided by the Fuel2Fly team.

What should my child bring to Fuel2Fly?

Each child should bring a water bottle filled with water, a small nutritious snack, hat/visor, sunscreen and jacket/change of top (if required). They should also bring a smile and willingness to give anything a go!

What should my child wear to Fuel2Fly?

Comfortable clothing and enclosed footwear suitable for lots of active movement! i.e., t-shirt or singlet, bike pants, shorts or leggings and joggers. In the case of rain, it’s a good idea to pack a spare top and jumper.
It is also a requirement for all participants to wear a hat or visor during the clinics and apply appropriate sun protection.

My child has registered and her friend is also attending the clinic- can they be in the same group?

If you would like to submit a group request please nominate ONE parent to email [email protected] with your request. Please ensure that you include the Clinic you are attending and the full names of each participant (First and Last name).

Fuel2Fly encourages participants to socialist and interact with new people at each clinic, so large group requests, whilst accommodated, will still likely be separated for some activities during the clinic.

How are the groups allocated during the workshop?

The Fuel2Fly Team allocates participants into groups according to the age/year levels they. In the event of uneven numbers across age groups, participants may be combined with netballers from the age/year group above or below their own.

My child is 8 turning 9 in this year after the scheduled Fuel2Fly Clinic we would like to attend. Are they still able to register?

Yes. The ages specified are based on the age your child will turn in the 2018 calendar year.

My child is currently 14 but will turn 15 in this year, are they able to participate in Fuel2Fly?

Unfortunately not as age ranges are based on the age your child will turn in the calendar year.

In the event of low clinic numbers, the age range for workshops may be expanded to include older/younger children. This will be determined by the Fuel2Fly team prior to the clinic and advertised on the Fuel2Fly link on www.fuel2fly.com.au.

My child has never played netball- are they still able to attend Fuel2Fly?

YES! We are very passionate about exposing new children to our sport. Whilst Fuel2Fly has a small netball focus, the majority of activities in the workshop require no previous netball awareness/experience. During the netball components, the facilitators will aim to modify activities where necessary to enable all children to participate regardless of skill level.

Can we turn up to Fuel2Fly unregistered and pay on the day?

Unfortunately not. To enable our workshops to run smoothly and ensure participants have the best experience possible, walk-ins are not accepted on the day of the workshop. We encourage you to sign up early to avoid unnecessary disappointment.

What can I expect to learn from the clinic?

The clinic is designed to be a fun and interactive experience for participants. They can expect to gain an insight into general strength and conditioning, nutrition, leadership and goal setting as well as expanding their netball skills.

Is there anything I can do if I miss out on a place at the clinic?

Unfortunately it is first in best dressed policy. If a clinic is full and you would like your child/ren to be placed on a waiting list, please contact us via email at [email protected].

How will I know that my registration form and payment received?

A confirmation e-mail will be sent following registration to the email address which you provided on the registration form (please ensure the correct e-mail address is provided).  You generally need to allow 24 hours for this email to arrive. Please ensure you check your junk e-mail folder for the confirmation email if it doesn’t arrive in your inbox. If you have not received a confirmation email following the 24 hour waiting period, please contact us via email at [email protected]l2fly.com.au

How many places are available at the clinic?

Each clinic will vary on how many participants will be accepted depending on the venue and how many players/coaches are involved.   It is best to submit a completed registration form as soon as possible to avoid disappointment.